1. When is The Economist Global Business Review published?
The Economist Global Business review is published on the 1st of each month (eg: 1st May, 1st June). Subscribers will receive ten new articles on the 1st of each month, then subsequently one new article every weekday. Non-subscribers will have free access to 3 articles on the 1st of each month, plus 1 new free article every Friday, and our sample issue.
2. How can I access The Economist Global Business Review?
The Economist Global Business Review can be accessed either via an iPhone or Android smartphone or tablet. You will be able to download The Economist Global Business Review as a free app from your device's app store.
- Search for The Economist Global Business Review on iOS, Google play and China local Android App Stores, or visit www.tegbr.com(Recommended).
- Follow your usual in-app download method.
- Open the The Economist Global Business Review launcher icon on your smartphone or tablet.
- Follow the instructions on screen – you can continue as a free user or subscribe immediately to enjoy uninterrupted service.
3. What's New in Version 2.0?
The Economist Global Business review has upgraded the app into version 2.0 in June 2016, which offers a fresh look and feel making it easier for readers to stay up-to-date with the latest news in Business, Finance and Technology from around the world. You can now:
- Listen to the original English Audio of articles
- Watch the original English Videos (App Version 2.8.0 and above)
- Bookmark & Like articles
- Search articles by keywords from article titles and rubrics
- Access archived issues
- Adjust the font size of the article
- Select day / night reading mode
4. Do I get access The Economist Global Business Review if I am already a subscriber to The Economist products?
No - The Economist Global Business Review is a separate product and current subscribers do not get automatic access. We will in the future look at offering combination packages but this is not confirmed yet.
5. Is The Economist Global Business Review available in any other languages?
Currently, The Economist Global Business Review is only available in English to Simplified Chinese or English to Traditional Chinese.
6. How do I listen to the English audio of articles?
Most of the articles in the app have the original English audio available, read and recorded by BBC professional anchors. Tap on the headphone icons on library page or on article pages to download audios. You can also adjust play rate on the audio player if their mobile OS is higher than iOS 9 or Android 6.
7. How do I watch the English Video in the app?
The video in the app was officially launched in June 2019 issue. You need to upgrade your app into version 2.8.0 (visit our official website www.tegbr.com to download the latest app) in order to watch the video. If you are upgrading from an older version without un-installment, please long-press the June 2019 issue cover and Delete the current issue then re-download it. There’s also one free video available in the Sample Issue at the bottom of the library page for your reference. Since the video function just went out live, we will have 1 free video and 1 video behind the paywall. Eventually the video will become an exclusive content for paying subscribers. If you’d like to keep track on the latest video, please do consider purchase the yearly subscription.
8. How do I use the Search function in the app?
The Search function is located on the top of the monthly issues library screen, now it supports search by keywords from article title, flying title and rubrics. You need to download the monthly issues first then use the function to search (more than 2 characters) among the articles you downloaded. We will continue to improve the function later to enable keywords search from article body text.
9. How do I purchase a subscription to The Economist Global Business Review in-app?
To purchase a subscription to The Economist Global Business Review in-app, please:
- Open The Economist Global Business Review app
- Tap the menu icon “…” at the top right of the screen
- Tap Subscribe and follow the on-screen instructions
Please note that a subscription purchased in-app provides you with full access to The Economist Global Business Review and not to any other print or digital elements of The Economist products.
10. How do I restore my subscription to The Economist Global Business Review?
If you purchased a subscription for The Economist Global Business Review and have lost your access, you can restore your subscription by doing the following:
- Open The Economist Global Business Review app
- Tap the menu icon “…” at the top right of the screen
- Tap the “Restore my purchase” option and follow the on-screen instructions
11. Is there any extra benefit I can get if I subscribe to annual offer of The Economist Global Business Review directly?
Readers who subscribe to annual offer of The Economist Global Business Reviewi can get free full access to our additional benefit according to the corresponding marketing campaign in the month when they made the purchase. Connect with us on our WeChat Public Service account【经济学人全球商业评论】(Search by ID: economistgbr) and follow the auto-reply steps (Follow the account and reply 1) to get the additional benefit.
You can also find our Study Community (exclusively for annual subscribers) in the middle of the menu bar on WeChat Public Service account【經濟學人全球商業評論】(ID: economistgbr).
12. How do I access archived issues of The Economist Global Business Review?
When you subscribe to The Economist Global Business Review you will automatically be given access to all the archived issues (up to 12 months back). If you cancel your subscription then you will lose access to the archived issues as well.
13. How do I delete articles of The Economist Global Business Review?
Unfortunately you are unable to delete articles from The Economist Global Business Review from your device. To delete issues - hold down on the issue you wish to delete and a pop up will show asking if you to confirm deletion of the issue.
14. How do I delete audio of The Economist Global Business Review?
You can click to enter “Audio Deletion” section on “Setting” page in The Economist Global Business Review app (version v2.5.3 and above). Then choose the duration after which the audio will automatically be deleted. Options are: 7 days, 15 days, 30 days, 45 days, or “Do Not Delete”
15. What should I pay attention while subscribing The Economist Global Business Review in the iOS system?
Charges:
- You will pay the fee in your local currency at the current exchange rate defined by iTunes.
- Payment will be charged to your iTunes account when you confirm your purchase.
- You are not allowed to cancel your current subscription during an active subscription period.
- Your subscription will be automatically renewed unless you close auto-renewal at least 24 hours before the end of your active subscription period.(Follow steps on: https://support.apple.com/en-us/HT202039)
- Your subscription will be automatically renewed at your purchase price within 24 hours prior to the expiry date of the subscription.
- You can manage your subscriptions and auto-renewals in your iTunes account settings.
- You can cancel your subscription within the free trial period via your iTunes account's subscription settings. This must be completed 24 hours before the end of the subscription period to avoid being charged. For more information, please visit http://support.apple.com/kb/ht4098 for more information
- You can close your subscription auto-renewals by "Account Settings". However, you cannot cancel the current subscription during the subscription period.
16. What should I pay attention while subscribing The Economist Global Business Review in the Android system?
Charges:
- The payment will be charged to your Alipay or WeChat payment account when you confirm your purchase.
- You are not allowed to cancel your current subscription during an active subscription period.
- Subscriptions paid by Alipay will be automatically renewed at your purchase price unless you close the auto-renewal at Alipay app (Access from: Alipay App -> Me -> Setting -> Payment Setting -> One-step Payment/Auto Debit -> Cancel the auto-debit service agreement which you signed with The Economist Newspaper Limited) at least 24 hours before the end of your active subscription period.
- Users who use the WeChat payment to subscribe do not have to worry about the issue of auto-renewal for the time being.
- You can manage your subscriptions and auto-renewals on the APP settings page.
17. Terms of Use & Privacy Policy
- The full terms of use can be viewed at http://www.economist.com/legal/terms-of-use.
- Our privacy policy can be found at http://www.economistgroup.com/results_and_governance/governance/privacy/index.html
18. How do I leave feedback about the app?
To leave feedback in-app, please:
- Open The Economist Global Business Review app
- Tap the menu icon “…” at the top right of the screen
- Tap Contact us and then select your preferred method to leave feedback for your region
19. Customer Service
Please click on the ‘Contact Us’ button in the app. You can also find our email address and phone number if you wish to contact us directly. When you contact our Customer Service with a technical query, please include the following info:
- Device name
- OS version number
- App version number
- Country you are experiencing the issue in
- Which country’s app store you downloaded the app from
- Description of the issue (in case of duplicated payment issue, please send along your payment screenshots as proof)
- Steps to replicate the issue
- Screenshots of the error message
Customer Service Email: gbr.service@economist.com